Why does a report type carry a lock?

Short Answer

The type belongs to a higher plan. Picasi does not hide it but shows it locked, with the name of the plan it is available from. The way there runs through billing.

Details

Where the lock appears

Place	What it looks like
Inbox, menu of report actions	The entry stays, with a lock and the plan name as a badge. A click leads to Billing.
Scheduled reports, Report Type picker	The entry cannot be chosen and carries lock and plan. Below it reads Locked report types are part of a higher plan.
Dossiers, template picker	The plan stands behind the name of the template. After picking it the notice This template is part of the … plan and above. appears with the button Go to billing.

What happens if you try anyway

The report is not created. Picasi says Not part of your plan and names the plan the type is available from. The same goes for scheduled reports and for requests through an AI assistant: a locked type does not run there either.

How to unlock the type

Switch to a plan that includes it — the notice names it. Step by step under Change your plan. After the switch the type can be chosen at once.

Note

Reports and dossiers that already exist stay readable, even when their type later sits in a higher plan.

If that doesn’t help

If there is no lock but a notice about the allowance, it is not the type that is locked but the number of reports that is used up. That is under I have reached the report limit.